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To help customize the platform to your products, we usually need a product feed containing your product catalog. You can normally use feeds already set up for Google Merchant, price comparison sites, etc. You can also use our Products API.
By integrating order data, TestFreaks can automatically send review requests to your customers. For many platforms there are exitsting integrations and apps, but you can also refer to our order feed documentation or the Orders API.
TestFreaks will send review request emails to customers using the order and product data. The email templates, delay and review form can be customized if you don’t want to start with our defaults. The review form can be set to include images, custom questions and other fields in addition to star rating and text.
Read more about the review forms, scheduling and email templates under the Collecting reviews section.
We have three main options for displaying the reviews on your website.
For further customization and headless integrations, look at our JSON Display API, which allows you to get the review content data directly in JSON format, for full flexibility in how you display them.
If you need to get up and running with even less work, ask for a Zero Configuration script from TestFreaks, which you can implement using Google Tag Manager, without any other changes.
Depending on your requirements, you may need to customize the analytics, set up content syndication, use other features like Questions & Answers, tweak the content moderation guidelines or enable translations.
Talk to your TestFreaks contact for more information.