Adobe Campaign Integration

Sending review emails through Adobe Campaign.

TestFreaks can integrate with Adobe Campaign’s event API by setting up session tokens and IP restrictions. A “ProductReview” event will then be generated for each email, containing customer and order data as well as links to pages for submitting reviews.

ProductReview Event

The product review event contains the following fields:

Field	Description
customerId	The customer ID if provided in the order data, otherwise same as customerEmail.
customerName	The full customer name as provided in the order data.
customerEmail	The customer’s e-mail address.
reviewsLink	Link to a summary page with all articles, allowing writing reviews for each.
sellerReviewLink	Link to page for submitting a seller review.
optOutLink	Link to page performing an opt out from future ProductReview events to this customer.
articles	List of articles.

Each article has the following fields:

Field	Description
id	The article ID as provided in the order data.
name	The article name.
category	The article’s category.
orderId	The order ID as provided in the order data.
reviewLink	Link to page for submitting a review of the article.
imageLink	Link to image, if provided in the order data.

Example

Example of a ProductReview event as posted to Adobe Campaign:

<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:wsdl="urn:nms:rtEvent"
    xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:urn="urn:nms:rtEvent">
  <soapenv:Body>
    <wsdl:PushEvent>
      <wsdl:sessiontoken>SESSIONTOKEN</wsdl:sessiontoken>
      <wsdl:domEvent>
        <rtEvent type="ProductReview" email="customer@example.com">
          <ctx>
            <customerId>CUSTOMERID</customerId>
            <customerName>John Doe</customerName>
            <customerEmail>customer@example.com</customerEmail>
            <reviewsLink>https://reviews.testfreaks.com/reviews/order?...</reviewsLink>
            <sellerReviewLink>https://reviews.testfreaks.com/seller_reviews/new?...</sellerReviewLink>
            <optOutLink>https://reviews.testfreaks.com/customers/opt-out?...</optOutLink>
            <articles>
              <article>
                <id>ARTICLEID</id>
                <name>Article Name</name>
                <category>Article Category</category>
                <orderId>ORDERID</orderId>
                <reviewLink>https://reviews.testfreaks.com/reviews/new?...</reviewLink>
                <imageLink>IMAGELINK</imageLink>
              </article>
            </articles>
          </ctx>
        </rtEvent>
      </wsdl:domEvent>
    </wsdl:PushEvent>
  </soapenv:Body>
</soapenv:Envelope>